One of our team members just received an order from Hanna Andersson. In it was flyer for Hanna’s “50 Washes Guarantee”, which — we can’t find on the website anywhere! The website guarantee is simply:
“If you’re unhappy with a product for any reason, just send it back to us and we’ll refund the purchase price or replace the item. It’s as simple as that.”
I hope they’ll be addending their posted guarantee with the “Washes” guarantee — it really has some teeth!
And… a point I want to be able to make to Hanna Andersson is that they can do better!
You may know we’ve been testing 77 Kids “77 Washes Guarantee” (and we’re only a couple of washes away from the 1/2 way point, so we’ll be posting midpoint results soon!).
So, we wonder, why is Hanna Andersson only guaranteeing 50 washes?! They are clearly producing better quality than 77 Kids!
In fact, we believe Hanna may be offering the best quality on the kids market today. Many people love their designs and some don’t, but their quality is difficult hard to beat.
So, we are going to test Hanna Andersson’s 50 washes guarantee, too. We’ll be able to post the results and compare them with 77 Kids. Should the 77 Kids guarantee pass the test, you can bet we’ll be trying to surpass it with our Hanna Andersson test.
Either 77 Kids is overstating their guarantee, or Hanna is understating. We’re going to do the work to find out. So stay tuned!
Let us know what you think of Hanna Andersson quality as compared with others. Do you have a recommendation of another brand we should test?
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Suzanne Rielle, Co-founder, Loobalee.com
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